How did I forget to mention? My Megabus to Indy arrived an hour late. I wanted justice. Here's an email I sent Megabus with their response.
Dear Megabus,
I unfortunately have to write about a negative experience I had. Tuesday afternoon, the megabus from Chicago to Indianapolis was due at 1:30pm. However, no bus arrived until 2:30pm, one hour late. I had a special appointment which I unfortunately had to miss because we arrived so late. Not only that, but there is no way to check the status of the bus, it could arrive in 2 minutes or 2 hours, it's anyone's guess. I love megabus but I wonder if my money is being well spent. I do have future trips booked on megabus and I am nervous that these one hour delays may appear again. Anyway I am sorry I chose Megabus to Indy (Greyhound arrives on time) and I hope I/you can do something to insure punctuality in the future.
Their response:
Thank you for your inquiry we apologize for the inconvenience, and we have process your refund. you should see it back on your card with-in five to seven days.
Thank you for your patience.
Megabus.Com Team
I am not shitting you. They refunded me a $1.50. Looks like I'm making my money back already.
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